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Joined 2 years ago
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Cake day: June 7th, 2023

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  • While an interesting idea, this sounds like an organization designed to separate some doofus investment manager with a lot of capital before inevitably folding because companies won’t give a damn. Sure, if we were to pass laws allowing us to hunt down anyone responsible for using blue LEDs on devices which did not specifically need blue light, and burn their eyes out with a hot poker. Then, such a certification might make sense. But, so long as there are no repercussions for companies making horrible design decisions, why would any company pay for a certification like this.



  • Not terribly surprising, Google would often direct me to StackOverflow threads as I was googling for an answer to a question. And as often as not, either the question was closed; or, instead of anyone providing an answer, the commenters would spiral off into questioning everything about the original question asker’s life choices. While I do get the whole XY Problem, this sort of thing seemed to be over-used on SO.

    Granted, I don’t know if AI answers are any better. Sure, they can answer a lot of the simple questions, but I’ve not seen them be useful on hard, more obscure questions. Probably because those questions don’t have ready answers on SO.



  • ServiceNow is very much aimed at the managers. It’s good at reporting metrics like SLAs, ticket counts and anything else management dreams up to track metrics on. The interface for analysts putting data into it is slimy shit on toast. I swear, one of the questions I plan to ask, the next time I’m interviewing for a job is, “what do you use for security case management”. If the answer is “ServiceNow” or “ServiceNow Security Incident Response (SIR)”, that’s going to be a mark against that company. The only thing worse than ServiceNow ITSM is ServiceNow SIR. It’s all the terrible design of ITSM, but with basic security case management features implemented by clueless idiots.