I’m a fairly nonconfrontational person so I just took my cold food without argument and heated it up again at home. The restaurant at least comped part of the bill by way of apology.
Can’t say I’ve ever left reviews online, either. Not looking to shame or name drop a struggling restaurant, just to commiserate about the flawed and exploitative system of gig labor.
i assumed it was a bigger chain-type restaurant. the owner would probably actually appreciate a kind call to let them know what happened.
edit - like, a call where you say something like ‘sorry, i’m not calling to complain, but something weird happened the other day that might bother some of your other customers if it happened to them’
sounds like they’re just trying to figure out how to slot all the uber-important orders into their workflow.
I’m a fairly nonconfrontational person so I just took my cold food without argument and heated it up again at home. The restaurant at least comped part of the bill by way of apology.
sounds like you might be more of the google review type…
Can’t say I’ve ever left reviews online, either. Not looking to shame or name drop a struggling restaurant, just to commiserate about the flawed and exploitative system of gig labor.
i assumed it was a bigger chain-type restaurant. the owner would probably actually appreciate a kind call to let them know what happened.
edit - like, a call where you say something like ‘sorry, i’m not calling to complain, but something weird happened the other day that might bother some of your other customers if it happened to them’
sounds like they’re just trying to figure out how to slot all the uber-important orders into their workflow.